Sarmad Sangi

Sarmad Sangi

Group Tech Lead, Applied AI โ€” Zendesk ยท Melbourne, AU

Building scalable LLM systems and agentic workflows for enterprise customer support at Zendesk. Cooking flavo.ai late nights โ€” an AI-powered recipe and meal planning app.

Projects

flavo.ai

AI-powered recipe and meal planning app. Built with LLMs, structured outputs, and a lot of late nights.

Zendesk AI

Leading Applied AI โ€” production-grade LLM pipelines and agentic workflows for enterprise customer support.